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© 2026 MojoMake All Rights Reserved.

Privacy Policy

Our commitment to protecting your privacy and personal data

2025/11/18

Privacy Policy

Effective Date: November 18, 2025

This Privacy Policy of MojoMake.com ("We," "Us," or "Our") describes Our policies and procedures on how we might collect, store, use, and/or share Your information when You use our Service. This includes use of our website at https://mojomake.com (the "Website"). This Privacy Policy also tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Website, You agree to the collection and use of information in accordance with this Privacy Policy.

Should you have any questions or concerns regarding this Privacy Policy and our services, please check our Terms of Service, or contact us directly via support@mojomake.com.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Website refers to MojoMake.com, accessible from https://mojomake.com.

  • Account means a unique account created by You to access our Service or parts of our Service.

  • Company (referred to as either "the Company," "We," "Us" or "Our" in this Agreement) refers to MojoMake.com.

  • Cookies are files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products") that we offer. These tools are designed for functions including AI video generation (text-to-video, image-to-video), video editing, and creative content production, to provide you with innovative solutions.

  • Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data We May Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Usage Data
  • Social Media Information (when using OAuth login)
  • Payment Information (processed securely through Stripe)
  • Web Cookies

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Data that is already associated with Your third-party account, such as Your name, Your email address, and Your profile picture.

User-Generated Content

When you use our AI video generation services, you may provide:

  • Text Prompts: Descriptions or instructions for video generation
  • Images: Reference images or photos for image-to-video generation
  • Generated Videos: Videos created through our AI tools

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Types of Cookies We Use:

  • Essential Cookies: Necessary for authentication and maintaining your session (Better Auth)
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences (theme, language)
  • Payment Cookies: Securely process payments through Stripe

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service and generating AI videos.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For payment processing: to process subscriptions and credit purchases through Stripe.

  • To provide You with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information (newsletter via Resend).

  • To manage Your requests: To attend and manage Your requests to Us.

  • For AI video generation: To process your text prompts and images through our third-party AI service providers to generate videos.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, as well as evaluating and improving our Service, products, services, marketing, and your overall experience.

Sharing Your Personal Data

We may share Your Personal Data with the following third-party service providers:

Payment Processing

  • Stripe: For secure payment processing, subscription management, and credit purchases

AI Video Generation Providers

Your text prompts and images may be shared with our trusted AI service providers to generate videos:

  • Hailuo AI
  • Kling AI
  • Runway
  • Sora
  • Veo
  • Wan AI
  • Seedance

These providers are contractually bound to:

  • Use your data solely for video generation
  • Not retain your data longer than necessary for processing
  • Not use your data for training their AI models without explicit consent

Cloud Storage

  • S3-compatible storage (AWS/Cloudflare R2): For storing uploaded images and generated videos

Email Services

  • Resend: For sending transactional emails, newsletters, and service notifications

Authentication

  • Google OAuth: When you choose to sign in with Google, we receive basic profile information (name, email, profile picture)

We ensure all third-party providers comply with applicable data protection regulations and have appropriate security measures in place.

Uploaded Images and Face Data

When using our AI video generation features, you may upload images that contain human faces. Here's how we handle this data:

  • Purpose: Uploaded images are used solely for AI video generation as requested by you
  • Storage: Images are stored on our secure S3-compatible storage during and after processing
  • Generated Videos: Generated videos are stored in your account until you choose to delete them
  • User Control: You can delete your uploaded images and generated videos at any time from your account settings
  • Third-party Processing: Images may be shared with trusted third-party AI rendering providers who are contractually bound not to retain or misuse any data
  • No AI Training: We do NOT use your uploaded images or generated videos to train AI models
  • No Facial Recognition: We do not collect or process facial recognition data or biometric identifiers for analytics purposes

By uploading images, you consent to this limited and temporary use of your images strictly for creative video generation purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy:

  • Account Data: Retained while your account is active and for up to 90 days after account deletion
  • Usage Data: Generally retained for 12 months for internal analysis
  • Uploaded Images: Retained until you delete them from your account
  • Generated Videos: Retained until you delete them from your account
  • Payment Records: Retained for 7 years to comply with tax and accounting regulations
  • Newsletter Data: Retained until you unsubscribe

We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by:

  1. Signing in to Your Account and visiting the account settings section
  2. Contacting us at support@mojomake.com to request access to, correct, or delete any personal information
  3. Unsubscribing from newsletters through the unsubscribe link in emails

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, including:

  • Encryption: HTTPS encryption for all data in transit
  • Secure Authentication: Better Auth with industry-standard security practices
  • Secure Payments: PCI-compliant payment processing through Stripe
  • Access Controls: Restricted access to personal data within our team

We cannot guarantee its absolute security. You are responsible for keeping your account password confidential.

Content Restrictions

To maintain a safe, ethical, and responsible platform, we have established the following content restrictions for all users. These restrictions apply to any content generated, uploaded, or shared on our platform.

Prohibited Content

We prohibit the following types of content:

  1. Illegal Content: Any content that promotes, facilitates, or engages in illegal activities, including but not limited to fraud, violence, or the sale of illegal goods or services.

  2. Harmful Content: Content that incites hatred, violence, or discrimination based on race, religion, gender, sexual orientation, or other protected characteristics.

  3. Explicit or Adult Content: Pornographic, excessively violent, or otherwise inappropriate content, including depictions of sexual abuse, child exploitation, or animal cruelty.

  4. Intellectual Property Infringement: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.

  5. False or Misleading Content: Content that is intentionally false, misleading, or deceptive, particularly when presented as factual (deepfakes without disclosure).

  6. Privacy Violations: Content that discloses personal information without consent or invades someone's privacy.

  7. Hate Speech: Content that promotes hatred, discrimination, or hostility towards individuals or groups based on protected characteristics.

  8. Harassment and Bullying: Content that targets individuals or groups with the intent to harass, threaten, or bully.

  9. Self-Harm and Suicide: Content that promotes or glorifies self-harm, suicide, or other dangerous behaviors.

  10. Spam and Malware: Spam, content containing malware, or content intended to phish, scam, or harm users.

  11. Impersonation: Content that impersonates individuals, organizations, or entities in a misleading or deceptive manner without clear disclosure.

  12. Prohibited Uses: Using our services for any illegal or prohibited purposes, including but not limited to illegal gambling, spreading viruses, or interfering with our services.

Additional Restrictions for AI-Generated Content

Since our platform utilizes AI to generate videos, we have additional restrictions to ensure the ethical and responsible use of this technology:

  1. No Misrepresentation: You must clearly disclose when content is AI-generated, especially if it could be mistaken for real footage.

  2. No Sensitive Data Input: You must not input sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) into our AI tools.

  3. No Harmful Outputs: You must not use our AI tools to generate content that is harmful, offensive, or violates the above prohibitions.

  4. No Deepfakes for Deception: Creating realistic AI-generated videos of real people without consent for deceptive purposes is strictly prohibited.

Enforcement

We reserve the right to:

  • Remove any content that violates these restrictions
  • Suspend or terminate accounts that violate our policies
  • Report illegal activities to the appropriate authorities
  • Retain evidence of violations for legal purposes

Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Data:

General Rights

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing your personal data
  • Data Portability: Request transfer of your data to another service
  • Object: Object to our processing of your personal data

GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR:

  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

Note: We do NOT sell your personal information.

How to Exercise Your Rights

To exercise any of these rights, please contact us at support@mojomake.com. We will respond to your request within 30 days.

Opting Out of Information Use

Email Communications

You can opt out of receiving promotional emails by:

  • Clicking the "unsubscribe" link in any email we send
  • Updating your email preferences in your account settings
  • Contacting us at support@mojomake.com

Note: You will still receive transactional emails related to your account and purchases.

Cookies

You can configure your browser settings to refuse the use of cookies. Please note that doing so may affect the full functionality of our website.

Account Deletion

You can request to delete your account at any time by contacting us at support@mojomake.com. Once your account is deleted:

  • Your personal information will be removed within 90 days
  • Some information may be retained as required by law
  • Uploaded images and generated videos will be permanently deleted

Children's Privacy

Our Service is not intended for use by children under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at support@mojomake.com.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.

We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard Contractual Clauses for EU data transfers
  • Ensuring third-party providers comply with applicable data protection regulations

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Effective Date" at the top of this Privacy Policy
  • Sending an email notification for significant changes (if you have an account)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

  • By email: support@mojomake.com
  • Through our contact form: Contact Us

Last Updated: November 18, 2025